| Ticket | Attach Jira Link Here |
|---|---|
| Author | You |
| Design | Figma link and/or design spec if applicable |
| Status | IN DESIGN SPEC READY IN DEVELOPMENT DONE |
Define the UX-Fail in a succinct sentence. Use screenshots if needed.
How did this UX-Fail impact our users/business, report metrics wherever possible
List down past UX-Fail of the same kind and why the fixes there did not help
What was the root cause? How did you arrive at it? Talk about the bigger picture here if you think the UX-Fail is a symptom of a deeper issue.
Refer to the “5 Whys” technique to help you to get to the bottom of the issue.
Shortcomings identified in this section become action items in the next section